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Shipping Policy
All our products are shipped via DHL, FedEx or Skynet. The courier is chosen based on the fastest shipping route. Once the order is shipped, a shipment confirmation email will be sent to our customers with a tracking code for them to track it. We do require that the customer should provide us with the correct shipping address and their contact information. If in case an address or any other detail is mistyped at the time of the order, please contact our Customer Support within 24 hours.
Delivery Time and Guarantee:
Delivery of the jacket will be usually in 10-12 working days from the date of your order confirmation.
If the courier is unable to locate your shipment and give you an expected delivery date, the delivery guarantee will come into effect.
Shipping Rates and Delivery Times
We have multiple different shipping methods available in each zone. Remember that the days mentioned in the table below are shipment days and do not include handling. The average handling time for each order is 8-10 working days.
| ZONE A: Australia, Canada, UK, USA | ZONE B: Europe | ZONE C: Asia | ZONE D: Rest of the World | |
| Free Shipping (20-25 Days) | Available on All Orders | N/A | N/A | N/A |
| ECONOMY SHIPPING (20-25 Days) | $15.00 | $20.00 | $35.00 | $40.00 |
| STANDARD SHIPPING (10-15 Days) | $25.00 | $30.00 | $45.00 | $45.00 |
| EXPRESS SHIPPING (5-8 Days) | $45.00 | $45.00 | $60.00 | $65.00 |
How Shipment Works
Our warehouses are located overseas.
Express shipment DHL and FedEx are employed for shipping all orders.
The entire shipping process is traceable; hence, the customers can get their parcels right at their doorstep at their convenience and without any hassles.
In case you are not available to receive your shipment, you can certainly leave a note on the door directing delivery to a neighbor, who can sign for the package on your behalf.
The express courier will leave a note with the shipment number and a contact number If no one can sign for the delivery on your behalf.
We do not make delivery at the Post office box.
Notices You Will Receive
When you first place your order, you will receive notice, acknowledging the receipt of your order thereby sending you a copy of your detailed invoice.
Your order is not registered, In case you do not receive any notice. Hence, it cannot be processed and shipped.
If Delivery Is Late?
You will get your amount back immediately equal to the amount of your purchase or a replacement shipment will be sent to you, If, for any reason, your order fails to arrive or it is unable to locate your shipment.
If you intimate us by email about the delivery that is taking longer than the shipping notice estimate, we will get back to you with the courier’s tracking number for the shipment and directions for using this number to learn the status of your shipment.
When to Expect Delivery
- We will send you an email with the following information
- The tracking details.
- The date we shipped your order,
- The expected delivery date.
- Note: Delivery is usually done in less time than 6-9 working days.
In Case of Damage/Defect
Contact within 48 hours of your shipment arrival, if there is any damage found in the product.
Shipping Rates and Delivery Times
We have multiple different shipping methods available in each zone. Remember that the days mentioned in the table below are shipment days and do not include handling. The average handling time for each order is 8-10 working days.
Damages
If in case the product is damaged in transit, you can contact our Customer Support to initiate the exchange process.
In Case your order doesn’t get delivered in the required time frame, please contact our Support Team at [email protected] and [email protected]
